Every venue and event, measured in real time.
Visitor flow, queue waits, dwell by zone and crowd safety — from the cameras your venue, event or leisure site already uses. Keep large crowds safe and learn how every space is used.
- Works with your existing CCTV
- Faces anonymized by design
- Crowding alerts in under 2 seconds
You measure tickets sold and reviews. Not the experience in between.
Your ticketing and booking systems know attendance and revenue — but not the queue at the gate, the dwell in each hall or the crowd building at the main stage. Synapsi connects to your existing cameras and turns the visitor experience into live metrics and safety alerts you can act on.
- Attendance and revenue, after the fact
- Queue complaints in reviews
- Crowd safety judged by eye
- Space usage unknown
- Visitor flow and dwell by zone, live
- Queues and wait times, measured
- Crowd density and safety alerts
- Use of spaces and facilities, by zone
Every visitor and crowd metric, straight from your cameras.
No wristbands, no visitor app, no new sensors. Synapsi connects to your existing CCTV and turns it into the live numbers that shape operations, safety and the use of every space.
Visitor flow and paths
How visitors move between entrances, halls and attractions — see the routes they take and the spaces they skip.
Queues and wait times
Live waits at gates, ticketing, F&B and attractions — open a lane before the wait is felt.
Crowd density and safety
People per zone against safe capacity at events and venues — flag crowding before it becomes a risk.
Dwell by zone and occupancy
Where visitors linger and how full each space is — measured by hall, stand, attraction and beyond.
Use of facilities and spaces
Which facilities, halls and attractions are really used — the data that supports layout, staffing and pricing.
Incident and anomaly alerts
Falls, crowding, blocked exits and access to restricted areas shown live — and searchable in the archive.
Crowd management for events
For concerts, expos, parks and ski resorts: monitor density across areas and slopes, flag forming peaks and bottlenecks at gates and lifts, and move staff ahead of the crowd instead of reacting.
One platform, value across the venue.
Operations and visitor experience
See queues and dwell as they build and open gates, lanes and stands before waits end up in the reviews.
Safety and security
Crowd density, falls and access to restricted areas flagged the instant they happen — essential for events and large venues.
Commercial and revenue
Find out which spaces, stands and attractions earn their footprint — and price spaces, F&B and sponsorships on real usage.
Indicative figures from early events and venue pilots. Results depend on venue type and baseline.
From arrival to peak dwell — every stage, in real numbers.
Follow visitors through the venue like a flow diagram: how many reach each space, how long they stay and exactly where a queue or crowd is forming right now.
Average dwell — measured from real movement, up 1m 04s after redesigning entrance flow.
Peak density in the main hall — the busiest zone and the next to reinforce.
Visitors waiting at the gate right now — enough to open a second lane before it grows.
Concerts, museums, parks and resorts.
Concerts and live events
Crowd density, gate queues and flow between stands, floor and exits at peaks.
Theme parks and attractions
Ride and attraction queue times, walkway crowding and dwell by zone across the park.
Museums and exhibitions
Footfall in galleries, dwell at works and congestion in rooms — the audience data curators and sponsors want.
Ski resorts and stadiums
Queues at lifts and gates, density on slopes and stands and flow across the whole site at peaks.
"Visitors told us about gate queues in reviews, days later. Now we watch the wait vl8fn in real time and open another lane before anyone loses patience."Representative scenario · Visitor experience
Gate and F&B waits at peaks after acting on live queue data.
We answer your questions.
Do we need new cameras, wristbands or a visitor app?
No. Synapsi connects to the IP/CCTV cameras your venue already uses. No wristbands, no visitor app and no new sensors — we point the platform at your existing streams and start producing live metrics and alerts.
How do you protect visitor privacy?
Synapsi is privacy-by-design. Analytics are anonymous counts and movement patterns — faces are not identified and processing happens on the edge, so raw footage stays on your network. The platform is built to be GDPR-compliant and suited to public, visitor-facing spaces.
Does it work for one-off events as well as permanent venues?
Yes. Synapsi works on permanent CCTV in hotels and parks and on temporary installs for concerts, expos and seasonal venues — with crowd-density thresholds and zones configured per event.
Can it feed our control room, ticketing or BI tools?
Yes. Flow, dwell, queue and crowd events are available via API and export, so they sit alongside the control-room, ticketing and BI tools your teams already use and can trigger existing workflows.
See your venue, measured.
Nothing to install and no setup. In a 30-minute demo we'll show you Synapsi on a real scenario — visitor flow, queues and safety.
We respect your privacy